The Austin Statesman included a statement about their commitment to diversity and included it on the newsroom’s “About Us” page. The statement read: “When reporting a story, we seek out diversity of opinion to tell that story more completely. When provided with information from one source, we consider who might think differently or have additional information that could reveal a clearer picture. We fact-check what people tell us.” This work was done independently from Trusting News but embodies the work we do.
During racial unrest in the country after George Floyd’s death, Crosscut recognized that the newsroom needed to also make adjustments to make sure their staff was accurately representing their community in their coverage. “The Crosscut newsroom is in the process of examining our own policies and practices, including the diversity of our newsroom, and we’re taking a hard look at how we’re applying these journalistic standards to make sure critical perspectives aren’t left out in our pursuit of the truth,” the article read. The newsroom went on to ask for the public’s help and input in keeping them accountable to make these changes: “We need your input because our mission is to earn and deepen trust, which is not the same thing as getting us all to agree. But if you find yourself unable to find credibility in what we say, we want to hear why and explore how we can do better.” This work was done independently from Trusting News but embodies the work we do.
ProPublica sent out a newsletter to the people who have supported them financially that talked directly about political bias in news. The organization’s president Richard Tofel, who penned the newsletter, shared that yes, the newsroom has written more stories critical of President Trump than President Obama, and went on to explain in detail why that’s the case. Tofel also was very transparent about what ProPublica’s audience looked like (that it tends to be more liberal) and why they wish they had more conservative and non-white readers. “ProPublica would be more effective if our readership contained a proportion of people of color closer to the population of the country, and if it contained a similar proportion of self-identified conservatives,” Tofel wrote. This work was done independently from Trusting News but embodies the work we do.
After hearing allegations and rumors in the community questioning the organization’s quality of work, the publisher of Levittown Now, Tom Sofield, took to Facebook Live to shed some light on the newsroom’s reporting process. Sofield said there was misinformation spreading around the community surrounding a recently published story about the threat of lawsuits in a local school district, and he wanted to set the record straight. In the Facebook Live, he explained how the paper reported the story, including how they fact-checked the story and what public documents they used. This work was done independently from Trusting News but embodies the work we do.
In an effort to let users know they are listening to them and looking to include all perspectives when reporting a story, WITF added the following to the top of their web stories: ""Here are the most prominent perspectives on this story. We are on the lookout for stereotypes and assumptions in our own work, and we invite you to point out we may have missed. Contact us on our Trusting News page."
In an effort to let users know they are listening to them and looking to include all perspectives when reporting a story, WITF added the following to the top of their web stories: “Here are the most prominent perspectives on this story. We are on the lookout for stereotypes and assumptions in our own work, and we invite you to point out we may have missed. Contact us on our Trusting News page.”
To define their mission as a news organization the Christian Science Monitor wrote an editorial to their readers. They discussed how their focus is to move off the left-right political axis and focus their reporting on the ideas behind the news. They said some readers get this, some seem "too deep" in the polarized world and others point to ways the news organization can do this better. In addition to the editorial, they also asked for feedback on social media.
To define their mission as a news organization the Christian Science Monitor wrote an editorial to their readers. They discussed how their focus is to move off the left-right political axis and focus their reporting on the ideas behind the news. They said some readers get this, some seem “too deep” in the polarized world and others point to ways the news organization can do this better. In addition to the editorial, they also asked for feedback on social media.
While working on a story about the Parkland school shooting, a reporter for the Christian Science Monitor decided to share how she was able to get in touch with the students she quoted in her article. She said it felt "totally natural" to include this information and helped her explain her reporting process to her users.
While working on a story about the Parkland school shooting, A reporter for the Christian Science Monitor decided to share how she was able to get in touch with the students she quoted in her article. She said it felt “totally natural” to include this information and helped her explain her reporting process to her users.
While searching for a photo to depict the country of Africa, the Christian Science Monitor news team realized it did not have appropriate photos to include in the story. They decided to talk openly with their users about what they felt was a lack of photos options. In the post, they also discussed how they were going to obtain photos to better depict the country in a fair and appropriate way.
While searching for a photo to depict the country of Africa, the Christian Science Monitor news team realized it did not have appropriate photos to include in the story. They decided to talk openly with their users about what they felt was a lack of photos options. In the post, they also discussed how they were going to obtain photos to better depict the country in a fair and appropriate way.
When hosting a debate, Annenberg Media had to decided who was going to moderate the conversation. The decision was not taken lightly and there was a lot of thought that went into the process. They wanted to make sure they were being fair, unbiased and thinking about diversity while selecting a moderator. To explain their decision process and how they chose a debate moderator, they created a video for Instagram Stories and YouTube.
When hosting a debate, Annenberg Media had to decided who was going to moderate the conversation. The decision was not taken lightly and there was a lot of thought that went into the process. They wanted to make sure they were being fair, unbiased and thinking about diversity while selecting a moderator. To explain their decision process and how they chose a debate moderator, they created a video for Instagram Stories and YouTube.
The Virginian-Pilot wrote a story explaining how their "letters to the editor" section works. It talked about how stories are selected and who is in charge of selecting the stories. The explanation post was also published in print.
The Virginian-Pilot wrote a story explaining how their “letters to the editor” section works. It talked about how stories are selected and who is in charge of selecting the stories. The explanation post was also published in print.
Screenshot from the Fort Worth Star-Telegram Facebook page, where a video was shared highlighting the paper's community coverage.
The Fort Worth Star-Telegram created a video highlighting community coverage. The video includes clips from local high school football games, a popular festival and local government coverage. It was an easy way to remind users that their journalists are part of the community they serve and the newsroom works to cover the many neighborhoods in their region.
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627 likes on a comment! Look for opportunities to explain your process, especially when you see commenters asking questions about it. This comment shows a thoughtfulness behind word choices that not all news consumers would assume journalists have. This example also shows the value of staying involved in the conversations we host and participating in them.