Below you’ll find some highlights from our newsletter archives. For more, see a list of our latest newsletter editions or browse our entire newsletter archive.

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Start here, with these recommended newsletter editions:

• Ask how you could better earn trust 
• Explain how you decide which stories to cover
• Show the breadth of your journalism 
• Use comments to explain and defend your work
• Address “fake news” complaints
• Acknowledge when you mess up
• In negative feedback, look for opportunities 
  
• If you strive for fairness, tell your audience