Most recent posts
Explain where story ideas come from
When journalists ask the public for feedback, one question just about always appears on the list...
Copy these ways to tell the story of your team
Your journalists can be your strongest trust-building asset, especially if your audience gets to...
Talk about how reporters are surprised by what they learn
Want to get this Trust Tips newsletter in your inbox each Tuesday? Subscribe here. A common...
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Newsroom case studies
How to engage and reach new audiences with postcards and snail mail
Listening is a crucial component when it comes to building new audiences. We have research...
Journalists from around the world are creating products to create transparency and build trust with their communities
Through the Leap innovation training program, The International Center for...
Research insights: What we learned testing an anti-polarization checklist with news consumers
This post was written by Trusting News research partners Joshua...
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Trust Tips newsletter
Talk about how reporters are surprised by what they learn
Want to get this Trust Tips newsletter in your inbox each Tuesday? Subscribe here. A common...
Address immigration rumors in your community
Want to get this Trust Tips newsletter in your inbox each Tuesday? Subscribe here. Many...
Ask sources what they are afraid you might get wrong
Want to get this Trust Tips newsletter in your inbox each Tuesday? Subscribe here. It’s...
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Research
Workshop helps journalists celebrate and understand their differences
If newsrooms want to build trust, they have to work to better understand and reflect the community...
Build trust by being real, right, objective and part of your community
When it comes to trust, local news organizations have been the bright spot for the...
Make your reporting less polarizing with this Trusting News guide
We’ve worked with partner newsrooms to create and refine a tool for journalists — a...
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Resources
People don’t assume journalists have ethics. Here’s how you can highlight yours.
Do journalists have solid ethics? It’s a question that, depending on who you ask, will probably result in very different answers. Ask a room full of journalists, and they will probably say, “of course we do.” Ask a group of students (something I do often) and you’re...
Reinvent your crime coverage to build trust
Do your public safety stories paint an accurate picture of life in your community? This post guides you through an assessment that will help you move toward coverage that builds trust.
Journalists, hold yourself accountable for earning the trust of BIPOC communities. This rubric will help.
In our work with newsrooms, there are ideas we recommend that are almost universally applicable when it comes to demonstrating credibility and earning trust with a community. They include doing a better job explaining journalism ethics, a newsroom’s mission, funding,...