SF Chronicle reporting process explainer

The San Francisco Chronicle demonstrated transparency by explaining their reporting process for a story about the quick expansion of food delivery services in the city. The paper included the following statement in a box that was attached to the story: “Chronicle reporters interviewed six restaurant owners and four delivery drivers for this story, and contacted 19 restaurants to confirm that their listings on delivery apps were unauthorized. In addition, a Chronicle reporter ordered food from two restaurants listed on Grubhub without their permission to see how the delivery experience would work.”

Project manager Mollie Muchna (she/her) has spent the last 10 years working in audience and engagement journalism in local newsrooms across the Southwest. She lives in Tucson, Arizona, where she is also an adjunct professor at the University of Arizona’s School of Journalism. She can be reached at mollie@trustingnews.org and on Twitter @molliemuchna.

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