CalMatters asks for reader feedback during coronavirus outbreak

Published on March 30, 2020March 30, 2020 by Mollie Muchna | Reading Time: < 1 minute

CalMatters engaged with their audience during the coronavirus pandemic by asking readers for their questions through a Google form at the bottom of their stories. They asked: “What questions do you have about the state of California’s response to the coronavirus pandemic?” The newsroom also linked to an FAQ where they compiled answers to previous reader questions about the virus, showing readers they valued their questions and feedback enough to follow up.

Mollie Muchna

mollie@trustingnews.org | + posts

Project manager Mollie Muchna (she/her) has spent the last 10 years working in audience and engagement journalism in local newsrooms across the Southwest. She lives in Tucson, Arizona, where she is also an adjunct professor at the University of Arizona’s School of Journalism. She can be reached at mollie@trustingnews.org and on Twitter @molliemuchna.