Turning User Questions into a Follow-up Story
![Screenshot from USA TODAY's Facebook page, highlighting how a story came together: "A USA TODAY reader wanted to know the details. Here's what we gathered"](https://trustingnews.org/wp-content/uploads/2019/01/Answering-Users-Questions-With-a-Follow-up-Story-USA-Today.png)
![](https://trustingnews.org/wp-content/uploads/2023/04/joy-pink-shirt-headshot-cropped-768x768.jpg)
Director Joy Mayer (she/her) founded Trusting News in 2016 after a 20-year career in newsrooms and teaching. She spent 12 years at the Missouri School of Journalism, where she created an audience engagement curriculum and a community outreach team in the newsroom of the Columbia Missourian and also taught web design and print design. She lives in Sarasota, Florida, and can be reached at joy@TrustingNews.org or on Twitter @mayerjoy.