We hear from a lot of journalists that they’d like to invite people into their newsrooms. My first reaction is always: yes, please do. But, like other in-person events, doing so takes thought and planning if you want it to be successful. If you just issue a general call-out for visitors, you never know who may show up. You won’t know their concerns or who they are (which also raises safety and security issues). And they most likely all have different complaints or questions, making it hard to have a constructive discussion once you’re all together. But inviting people in can be a really effective way to engage with your audience. More from this edition can be found here and to receive the tips in your inbox each week click here

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