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I’ve asked for feedback. What’s next?

by Mollie Muchna | January 6, 2026 | New posts, Newsletter | 0 Comments

When journalists engage with their audiences and ask for input, it helps build trust. But the problem is that while more journalists are asking their communities for input, they're not always acting on the feedback or sharing how that feedback is changing their coverage.

The 5 resources you used most this year

by Mollie Muchna | December 16, 2025 | New posts, Newsletter | 0 Comments

It’s not enough to just say someone’s an “expert” and leave it at that. Instead, how can you explain why, out of all the professionals and experts out there, you chose to interview or quote the ones you did?

6 data points every journalist should know

by Mollie Muchna | December 9, 2025 | New posts, Newsletter | 0 Comments

Unpack labels we assume everyone understands

by Lynn Walsh | December 2, 2025 | New posts, Newsletter | 0 Comments

Which sources do you trust? Copy these NYT explainers

by Mollie Muchna | November 25, 2025 | New posts, Newsletter | 0 Comments

Thank you to Richard Griffiths as he steps down from Trusting News board of directors

by Joy Mayer | November 20, 2025 | New posts, Newsletter | 0 Comments

Richard Griffiths has been a longtime supporter of Trusting News, first training newsrooms in our strategies and then serving on the board of directors.

AI research with LMA newsrooms’ audiences reinforces need for transparency

by Lynn Walsh | November 18, 2025 | New posts, Research | 0 Comments

New research from newsrooms participating in the LMA's AI Community Journalism Lab reinforces previous Trusting News research on AI

Ask your audience these questions about your use of AI

by Lynn Walsh | November 18, 2025 | New posts, Newsletter | 0 Comments

This weekly Trust Tips newsletter shares quick, actionable tips for how journalists can earn and sustain trust. Subscribe to get it in your inbox at trustingnews.org/newsletter.

Connect immigration coverage to democratic principles

by Joy Mayer | November 11, 2025 | New posts, Newsletter | 0 Comments

When it comes to matters of democracy — of the basic social contract we all have with our government — journalists take a lot for granted about how what we think we’re communicating will be received and understood

Use a handout to introduce yourself to the community

by Mollie Muchna | November 4, 2025 | New posts, Newsletter | 0 Comments

Most people don’t know what you're about — here’s how the Tulsa Flyer changed that