Theme: When appropriate, write with humanity or personality, in a way that acknowledges your users’ emotions around a topic. Share this Toolkit!ShareShareTweetEmail When appropriate, write with humanity or personality, in a way that acknowledges your users’ emotions around a topic. Link to original post Post navigation More Articles STL Ferguson closing SW watch this space comment Leave a Reply Cancel replyYour email address will not be published. Required fields are marked * Name * Email * Website This site uses Akismet to reduce spam. Learn how your comment data is processed.