Start here, with these newsletter editions:
- Make listening part of your newsroom routine
- Quit asking for “feedback” and “story ideas”
- How to inject transparency into daily coverage
- Explain what you do — and don’t — cover
- If you strive for fairness, tell your audience
- Acknowledge when you mess up
And check out this recent series on our latest AI research:
- Engage with your audience before, during and after you use AI
- Disclose AI use (even if it hurts trust)
- Go beyond AI use disclosures and policies to build trust
- Demystify AI for your community
Subscribe to Trust Tips
Our Trust Tips newsletter provides one actionable tip for earning trust each Tuesday.
Below you’ll find some highlights from our newsletter archives. For more, see a list of our latest newsletter editions or browse our entire newsletter archive.
Latest newsletter editions
How newsrooms can use a checklist to avoid polarization in political coverage
Polarizing narratives in news coverage can lead to distrust and news avoidance. This is especially...
Replicate The NYT’s new staff bios with this guide
The New York Times is getting industry attention after announcing the rollout of their new...
Explain your election coverage goals with a mission statement and FAQ page
At Trusting News, we know newsrooms take time to strategize their election coverage, often meeting...



