Jareen Imam, the Director of Social Newsgathering at NBC, shared a screenshot of their team meeting remotely during the coronavirus outbreak and prompted users to submit their questions. “How are you being affected by COVID-19? Whether you’re a healthcare worker on the frontlines, a parent working from home, a recovering patient or a furloughed worker, @NBCNews Social Newsgathering team is working 24/7 to hear your stories and tips,” the Tweet read. Not only does this build transparency, but it also reminds users that their journalists are real people who are part of their local communities, weathering this storm along with them.

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