KPRC 2 responds to reader feedback

KPRC 2 in Houston published a story where they put all their frequently asked questions about COVID-19 from viewers. The story included answers to questions like how the virus spreads to testing sites to how ventilators worked. By compiling user feedback and questions in one central place, the station can easily link to it whenever they get questions about coronavirus in the future.

Project manager Mollie Muchna (she/her) has spent the last 10 years working in audience and engagement journalism in local newsrooms across the Southwest. She lives in Tucson, Arizona, where she is also an adjunct professor at the University of Arizona’s School of Journalism. She can be reached at and on Twitter @molliemuchna.

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