Creating an Internal Comment Guide for Newsroom

When encouraging engagement and response to comments on your website or on social media platforms, it’s important to make sure your newsroom is equipped to jump in and help. The Virginian-Pilot created a guide for their reporters and editors to help them better respond to user comments and increase engagement. | + posts

Assistant director Lynn Walsh (she/her) is an Emmy award-winning journalist who has worked in investigative journalism at the national level and locally in California, Ohio, Texas and Florida. She is the former Ethics Chair for the Society of Professional Journalists and a past national president for the organization. Based in San Diego, Lynn is also an adjunct professor and freelance journalist. She can be reached at and on Twitter @lwalsh.

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