Start here, with these newsletter editions:
- Make listening part of your newsroom routine
- Quit asking for “feedback” and “story ideas”
- How to inject transparency into daily coverage
- Explain what you do — and don’t — cover
- If you strive for fairness, tell your audience
- Acknowledge when you mess up
And check out this recent series on our latest AI research:
- Engage with your audience before, during and after you use AI
- Disclose AI use (even if it hurts trust)
- Go beyond AI use disclosures and policies to build trust
- Demystify AI for your community
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Below you’ll find some highlights from our newsletter archives. For more, see a list of our latest newsletter editions or browse our entire newsletter archive.
Latest newsletter editions
Don’t overuse “Breaking News” label in election coverage
While I was watching the presidential debate on TV, a breaking news alert appeared and grabbed my...
Explain why news outlets run political ads
Trusting News director Joy Mayer recently shared this post from a Facebook group she’s a part of,...
Does live coverage include fact-checking? Tell your audience
CNN’s Jake Tapper and Dana Bash took a lot of heat earlier this summer for their light moderation...