Most recent posts
Trust Tips: Learn how your friends gobble up (or avoid) the news
It’s that time of year again, when over turkey or tofurky so many of us attempt to navigate...
Trusting News receives $250,000 grant from Knight Foundation
The Trusting News team has received a $250,000 general operating grant from the John S. and James...
Trust Tips: Show care in helping your community navigate post-election life
If you’re like me, you’re ready to take a break from talking about the election. I’m feeling...
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Newsroom case studies
Polarizing, oversimplified reporting causes mistrust. Let’s work on that.
Journalists’ use of catch-all phrases, generalized descriptions and labels can make people feel...
How listening to the community transformed this Charlotte newsroom
Engagement has continued to become more of a priority in newsrooms over the last few years, and...
If you let your readers in on your process, they might just surprise you
This post was written by Newsroom partner Jennifer Hefty. Most of us have heard the chorus. You...
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Trust Tips newsletter
Be loud about mistakes — and how you correct them
Recently a journalist asked for advice on how they could’ve handled what they deemed a pretty...
Be wary of using one label to describe a complex person
Human beings are complicated. We don’t fit into easy buckets, and we’re full of...
Use quick summaries to make your news approachable
In our recent program around confronting news avoidance, newsrooms in the cohort heard how people...
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Research
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Resources
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