Asking Users: Did We Miss Anything?
Published on by Joy Mayer | Reading Time: < 1 minute
Screenshot showing text on the WITF website: "Have a question about this story? Do you see something we missed? Send an email to..."
WITF asked their users for feedback in a simple, yet effective way by posing two questions at the end of stories on its website: “Have a question about this story? Do you see something we missed? Send an email to…” If we ask for feedback, we often don’t focus on what we may have missed. By doing so, you are letting users see you want to know how the story could have been better and are willing to make stories the best they can be.

joy@trustingnews.org | Website |  + posts

Executive Director Joy Mayer (she/her) founded Trusting News in 2016 after a 20-year career in newsrooms and teaching. She lives in Sarasota, Florida, and can be reached at joy@TrustingNews.org.

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