Promoting civility and generating discussion at The Tennessean

Screenshot of a headline that reads: Plazas: Why can't we be more civil on the Nashville transit debate?

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The columnist’s transparency is admirable, as he owns up about how he was “duped” and how he tried to move forward with civility, rather than “starting a pointless and heated Twitter feud.” Readers responded positively and kept the conversation going with a steady stream of op-eds on the topic.

Director Joy Mayer (she/her) founded Trusting News in 2016 after a 20-year career in newsrooms and teaching. She spent 12 years at the Missouri School of Journalism, where she created an audience engagement curriculum and a community outreach team in the newsroom of the Columbia Missourian and also taught web design and print design. She lives in Sarasota, Florida, and can be reached at or on Twitter @mayerjoy.

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