Start here, with these newsletter editions:
- Make listening part of your newsroom routine
- Quit asking for “feedback” and “story ideas”
- How to inject transparency into daily coverage
- Explain what you do — and don’t — cover
- If you strive for fairness, tell your audience
- Acknowledge when you mess up
And check out this recent series on our latest AI research:
- Engage with your audience before, during and after you use AI
- Disclose AI use (even if it hurts trust)
- Go beyond AI use disclosures and policies to build trust
- Demystify AI for your community
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Our Trust Tips newsletter provides one actionable tip for earning trust each Tuesday.
Below you’ll find some highlights from our newsletter archives. For more, see a list of our latest newsletter editions or browse our entire newsletter archive.
Latest newsletter editions
Make legislative coverage less polarizing and more accessible
Covering the statehouse and local government isn’t easy. The topics and process can feel nuanced...
New research: When disclosing use of AI, be specific
Trusting News is excited to announce a new opportunity for newsrooms to participate in our...
Trust Tips: Notice how news influencers format content
In last week’s newsletter, we looked at the tone and style of content creators who share...