Defending News Coverage Decisions to Facebook Users

When faced with critical comments from a user on Facebook, Standard-Examiner used the opportunity to explain the reasoning behind why they cover certain stories, what requirements a story needs to meet in order to be relevant, and how their advertising department is separate from their newsroom. The commenter wanted them to make promises they couldn't make, but the news organization said it felt the back and forth with the commenter and the newsroom's explanations helped others better understand their news priorities and how they make decisions.
Some users assume journalists sensationalize news to make money. In this example, the accusation was direct: “Standard, has your marketing department worked out how many unique impressions and page views you get per dead kid?” The staff used the opportunity to explain the reasoning behind why they cover certain stories, what requirements a story needs to meet in order to be relevant, and how their advertising department is separate from their newsroom. The commenter wanted them to make promises they couldn’t make, but the news organization said it felt the back and forth with the commenter and the newsroom’s explanations helped others better understand their news priorities and how they make decisions.
lynn@trustingnews.org | + posts

Assistant director Lynn Walsh (she/her) is an Emmy award-winning journalist who has worked in investigative journalism at the national level and locally in California, Ohio, Texas and Florida. She is the former Ethics Chair for the Society of Professional Journalists and a past national president for the organization. Based in San Diego, Lynn is also an adjunct professor and freelance journalist. She can be reached at lynn@TrustingNews.org and on Twitter @lwalsh.

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