Engaging With Users

These examples show how newsrooms have worked to engage with their users and ask for feedback — through social media and online platforms, or by using phone calls and hosting in-person events. Some examples include: 

Accessibility of contact information • Comments • Crowdsourcing • Customer service • In-person interactions • Inviting or responding to feedback or questions

See a few stand-out examples in this gallery, and scroll down for a longer list to get inspired.

See more Newsroom Examples